Empire Fleet Solutions

Having suitable car breakdown cover is one of the best and well known solutions to solve an emergency car breakdown situation.  We have all experienced a car breakdown in the middle of nowhere due to some or other technical failure.  Fortunately though, car breakdown cover (also known as roadside cover) can act as a great backup plan when you find yourself in a similar crisis.

Because of the great emphasis being put on car breakdown cover nowadays, one will find many roadside assistance companies offering car breakdown cover at highly competitive prices.  Find below some important considerations to keep in mind when purchasing a proper car breakdown cover.

• Professionally skilled rescue staff

Reading customer reviews and feedbacks concerning the various roadside assistance companies will enable you to know what their service is like.  Therefore ensuring that you buy a car breakdown cover scheme from a roadside assistance company which boasts professionally skilled rescue staff is very important.

• Wide coverage

When deciding to obtain car breakdown cover, it is very important to ask questions regarding the strength of the roadside assistance company’s patrol team, as well as the areas they cover.  You should subsequently make sure that they can get to you as soon as possible, no matter where you might be at that specific moment.

• Minimum call out time

Preference should be given to a roadside assistance company that offers the minimum call out time and thus allows you to get timely and efficient roadside assistance.

• Tracking services

A great advantage nowadays is the fact that roadside assistance companies are able to track your location via your cell phone when your car broke down if you cannot direct them to where you are.

• Round the clock availability

Another important consideration regarding car breakdown cover is round the clock roadside assistance availability.

• Multiple driver plans

If your car has multiple drivers, then a car breakdown cover scheme which allows for more than one driver can be very useful.

• Additional recovery services

Apart from the standard car breakdown cover services which include flat tire replacement, lockout assistance, refueling, and towing, additional recovery services such as alternative transportation, hotel accommodation, as well as maps and directions in case you get lost while driving, is also a good idea.

Certainly one of the smartest solutions to solve an emergency car breakdown situation is having proper car breakdown cover.  When your car decides to break down in the middle of nowhere due to some or other technical failure, your car breakdown cover (roadside cover) can act as a great backup plan when you find yourself in such a crisis.

Due to the emphasis put on car breakdown cover these days, a lot of roadside assistance companies offer car breakdown cover at prices that are highly competitive.  Below are some important considerations to consider when purchasing a suitable car breakdown cover. 

• Wide coverage

When deciding on car breakdown cover, it is of the utmost importance to enquire about the strength of the roadside assistance company’s patrol team, as well as the areas covered by them.  You should thus ensure that they can get to you as fast as possible, no matter where you might find yourself at that moment.

• Tracking services

It will be of great benefit if the roadside assistance company is able to track your location through your cell phone when your car broke down in a location that is unfamiliar to you. 

• Minimum call out time

A roadside assistance company that offers the minimum call out time, allowing you to get timely and efficient roadside assistance, should enjoy preference. 

• Multiple driver plans

If you are more than one driver who uses the car, then a car breakdown cover scheme which allows for multiple driver plans can be very useful. 

• Professionally skilled rescue staff

Reading customer reviews and feedbacks regarding the different roadside assistance companies will give you a better idea of what their service is like.  Ensure that you purchase a car breakdown cover scheme from a roadside assistance company which boasts professionally skilled rescue staff. 

• Round the clock availability

Round the clock roadside assistance availability is another important consideration regarding car breakdown cover. 

• Additional recovery services

Apart from standard car breakdown cover services such as refueling, flat tire replacement, lockout assistance, and towing, additional recovery services like hotel accommodation, alternative transportation, and maps and directions in case you get lost while driving, is also a good idea.

Car breakdown cover is a concept which encompasses a number of detailed aspects.  Due to the fact that almost all breakdown cover providers differ in their car breakdown policies, it is worth the effort asking some relevant questions regarding car breakdown cover.  It is good to know a few things beforehand; that is, before you actually need to use your car breakdown cover.  Below are some common car breakdown cover frequently asked questions.

Q: Is it possible for me to pay an extra premium so that the breakdown cover policy will cover the cost associated with getting my car fixed in a garage after a breakdown?

A: No, you do not have the option to have the cost of repairs covered under your car breakdown policy.  However, some breakdown cover providers do offer this as an additional policy option, which would then be separate from your car breakdown cover policy.

Q: How long will it approximately take for a recovery vehicle to reach me if I have a breakdown?

A: Although the average response time of different breakdown cover providers vary, they all have an average time of approximately 30 to 40 minutes.

Q: I am a woman who regularly travels on my own.   If my car happens to breakdown, will I be given priority by the breakdown service or not?

A: Yes, it is a possibility.  Some breakdown cover providers state specifically that priority service will be given to those individuals in potentially vulnerable or dangerous situations.  These usually include lone females, elderly drivers, and drivers with babies or young children.

Q: If I borrow a friend’s car and it has a breakdown, will I be able to use my breakdown cover policy and call for assistance?

A: This will solely depend on the type of breakdown cover held.  For example, if you have “personal based” breakdown cover, it will cover you as a person irrespective of whom the car belongs to.  However, if your friend has car breakdown cover, you should also be covered by that policy as it will in all likelihood provide assistance for the vehicle no matter who is driving it.

Q: Will my caravan be covered if my car happens to break down?

A: Whether your caravan will be covered or not depends entirely on the type of breakdown cover you have.  Some breakdown cover providers will tow your caravan together with your broken down vehicle.  In the event of your caravan breaking down, you will have to pay extra if you want to cover it as well.